Raise the Roof

Support

Tell us what happened and we will help. If it is about a purchase, read the note at the bottom first — it may be faster than waiting for us.

Not required, but it lets us find your save instead of guessing.

Up to 5MB. Only our support team can see it.

About refunds

Apple and Google take the payment for anything bought in the game, so they are the only ones who can refund it. Use Report a Problem in the App Store, or your order history in Google Play. We can still help with anything on our side.